I really could do without all the hype. It has actually just worn me out. It’s like I can’t buy anything without being pushed to add more and more to my order. Enough of that junk already. It’s enough to make me want to just turn my back on anyone that I have to interact with in a retail environment. Honestly, it sort of feels as though my intelligence is being insulted. Like my wife and I just spent an incredible amount of time and energy choosing a better Heating and A/C unit. We had the HVAC company out and had their input and knowledge. That was invaluable and actually helped us narrow our choices. It was a big deal amount of money for us to spend so the two of us took it very seriously. Fortunately, we were able to agree to financial terms with the Heating and A/C supplier and were ready to pull the trigger on the sale. But due to countless retail upsell experiences, I almost made a big mistake. I called the Heating and A/C office to get the details on payments and installation. The lady in the office recommended that I join the Heating and A/C maintenance program. I immediately thought this was just another regular reach for my wallet. However, the Heating and A/C supplier was very helpful in helping me save money during investing in preventive maintenance for our current Heating and A/C unit. I had to check myself quickly in order to take advantages of a good service. Now, I am set up to have Heating and A/C maintenance twice a year automatically. And, anything that ever breaks will only cost me the amount of the part. Now that is some excellent customer service.