This afternoon the Heating plus Air Conditioning company was supposed to come service our cooling system. I waited on him for over an hour. I told our boss I was going to be late for labor plus she was understanding. When the Heating plus Air Conditioning company was over an hour late to our appointment, I had to call the dealer plus tell them they needed to reschedule the appointment. The Heating plus Air Conditioning company was showing up at our house as soon as I was pulling out of the driveway to go to the office. I explain to him that I had been waiting for an hour plus then I had to get to work. She was actually understanding plus explained that she had gotten lost plus was actually sorry for the inconvenience. I didn’t mind because I assume that things happen. I was actually glad when the Heating plus Air Conditioning company came back. The Heating plus Air Conditioning company was actually knowledgeable plus even apologized a hour time for the inconvenience. I told him that it was not necessary. I am glad that I went with this AC dealer. They are actually nice plus have superb purchaser service.